Privacy Policy

1. Who we are

BoostMyBranding ("we", "us", "our") provides social media management and website services for local businesses. This policy explains how we collect, use, and protect your personal information when you use our website, client portal, or services.

2. Information we collect

We may collect the following information:

• Account information: name, email address, phone number, and business details you provide when signing up or contacting us.
• Content: photos, logos, brand materials, and text you upload or share with us for use in your social media posts and website.
• Usage data: pages visited, features used, browser type, device type, and IP address collected automatically when you use our platform.
• Payment information: billing details processed securely through Stripe. We do not store your full card number on our servers.
• Communications: messages you send us through the portal chat, email, or contact forms.

3. How we use your information

• To provide and improve our social media management and website services.
• To create, schedule, and publish content on your behalf.
• To communicate with you about your account, content, and billing.
• To send you service updates and important notices.
• To analyse usage patterns and improve our platform.
• To comply with legal obligations.

4. How we share your information

We do not sell your personal information. We may share your data with:

• Service providers: hosting (Render, Cloudflare), payment processing (Stripe), email delivery (Resend), and image processing services that help us deliver our platform.
• Social media platforms: when we publish content on your behalf to platforms like Instagram, Facebook, LinkedIn, TikTok, and others you authorise.
• Legal requirements: if required by law, regulation, or legal process.

5. Data security

We use industry-standard security measures to protect your information, including encrypted connections (HTTPS), secure authentication, and access controls. Your uploaded content is stored on Cloudflare R2 with restricted access. Payment data is handled entirely by Stripe and never touches our servers.

6. Data retention

We retain your account information and content for as long as your account is active. If you cancel your subscription, we will delete your content within 90 days unless you request earlier deletion. Usage data is retained in anonymised form for analytics purposes.

7. Your rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Object to or restrict certain processing of your data.
• Request a copy of your data in a portable format.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at contact@boostmybranding.com.

8. Cookies

We use essential cookies to keep you logged in and remember your preferences. We do not use third-party advertising or tracking cookies. Analytics data is collected server-side without cookies where possible.

9. Changes to this policy

We may update this policy from time to time. We will notify you of significant changes by email or through a notice on our website. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

10. Contact us

If you have questions about this privacy policy or how we handle your data, contact us at contact@boostmybranding.com.